January 5, 2023
Good afternoon,
I went to renew my passport yesterday in Listowel. I had heard the lines were shorter there than in Kitchener. I had to get some passport pictures taken, and so I got them done in Listowel as well. When I arrived at the passport office I was first in line to wait. When my name was called to go up to the Service Canada representative, I sat down in front of her looking through the plexiglass. On the plexiglass was a sticker saying that this office will not tolerate abusive behaviour towards staff.
Later on in the day, I phoned my community health center. I needed to make an appointment with my Nurse Practitioner about some of my medications. I got the answering machine. It is a long message telling you many things, but near the end of the two minutes, it said that we are doing the best we can, and we will not tolerate rudeness and abusive behaviour towards our staff( I do not have the exact wording right ).
Both of these offices serve the public. I assume because they both called out abusive behaviour that abusive behaviour has happened there. The passport offices were very busy in the Fall, and I heard about people being rude to the staff. I understand that many things have clogged our healthcare system, and people have had to wait for services, including surgeries and disease treatments. COVID 19 pandemic has affected everything and everyone.
” Love one another for love comes from God ” I John 4
” Do to others as you would have them do to you ” Jesus in Luke 6
Fred
Birds perch on branches
joining the peaceful chorus
of Courage’s song
Monika Pieper Landoni 2023
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